Shipping Policy

Since Giangvo LLC is a digital marketing agency providing services (Digital Marketing, SEO, Web Development), your “Shipping Policy” actually refers to Service Delivery and Digital Turnaround.

Here is a professional Service Delivery & Digital Shipping Policy for your website:

Service Delivery & Digital Shipping Policy

At Giangvo LLC, we are committed to providing timely and transparent delivery of all digital assets and marketing services. Since our solutions are entirely digital, there are no physical shipping costs or logistics involved.

1. Digital Delivery Method

All project deliverables—including Graphic Design files, Website Development credentials, Mobile App builds, and SEO Reports—will be delivered electronically via:

  • Secure Client Portals (e.g., Google Drive, Dropbox, or Figma)
  • Direct Email Communication
  • Project Management Dashboards

2. Service Timelines & Turnaround

Delivery timelines vary based on the specific service package:

  • Consultations & Audits: Delivered within 2-3 business days of the initial request.
  • Graphic & UI/UX Assets: Standard turnaround is 3-5 business days per milestone.
  • Website & Mobile Development: Delivery follows the 7-Step Roadmap outlined in your project proposal, typically ranging from 4 to 12 weeks.
  • Monthly Marketing Services: Reports and campaign updates for Google/Facebook Ads and SEO are delivered on the 1st or 5th of every month.

3. Revision & Approval Process

“Delivery” is considered complete once the final files are sent or the service is launched. Clients have a 7-day review period to request revisions as per the original project scope. Any delays in client feedback may extend the final delivery date.

4. No Physical Shipping

Giangvo LLC does not ship physical goods. If your project requires physical marketing collateral (e.g., printed business cards), we will provide the print-ready digital files, and the client is responsible for coordination with a local printing partner.

5. Technical Issues

If you do not receive your digital assets within the agreed timeframe due to technical errors, please contact our support team at support@giangvo.com for immediate re-delivery.

WordPress or CMS Based Website
We build custom, responsive WordPress and CMS websites tailored to your business goals. Our solutions ensure easy content management, robust security, and optimal performance across all devices, allowing you to easily scale your digital presence.
WordPress or Shopify Ecommerce Store
Launch or upgrade your online store with our robust eCommerce solutions. Whether you prefer the flexibility of WooCommerce (WordPress) or the streamlined ecosystem of Shopify, we design conversion-focused stores that maximize your sales and provide a seamless checkout experience.
Website Maintenance & Technical Support
Keep your website secure, fast, and up-to-date. We offer ongoing maintenance packages that include security patching, plugin updates, regular backups, uptime monitoring, and dedicated technical support so you can focus on running your business.
Social Media Management (no ads)
Build an authentic community and grow your brand organically. Our social media management services include strategy development, content creation, scheduling, and community engagement across platforms like Instagram, Facebook, LinkedIn, and Twitter.
Branding and Naming
Establish a strong, memorable identity in your market. We guide you through the creative process of naming your business or product, and follow up with comprehensive branding services including logo design, color palettes, typography, and brand guidelines.
Print Design
Make a lasting physical impression with professional print materials. From business cards and brochures to packaging and event banners, we provide high-quality print design services that perfectly align with your digital branding.

About

Elevate your brand with Giangvo, where data driven strategies meet cutting-edge creativity. We specialize in high-impact digital marketing solutions designed to scale your business and dominate the modern marketplace.

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Services

                >Digital Marketing
                >Facebook Ads
                >Google PPC
                >Graphic Desiging
                >Instagram Ads
                >Local SEO
                >Mobile Development
                >SEO
                >UI & UX Design
                >Web Development

Official Info

212 N. 2nd St. STE 100, Richmond, KY 40475

Contact@giangvoagency.com

+1 (737) 244-0467

© Copyrights, 2026 Giangvo LLC